Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his book of the same name, and Goleman first applied the concept to business with this classic HBR article.
In his research at nearly large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence--self-awareness, self-regulation, motivation, empathy, and social skill--can sound unbusinesslike, but Goleman, cochair of the Consortium for Research on Emotional Intelligence in Organizations, based at Rutgers University, found direct ties between emotional intelligence and measurable business results.
To understand how the five components of emotional intelligence enhance a leader's ability to generate measurable business results. Brought to you by:. Article Classic. What's included: Educator Copy. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader.
The chief components of emotional intelligence--self-awareness, self-regulation, motivation, empathy, and social skill--can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world--and will have a direct impact on you today and for years to come.
Brought to you by:. Book Bestseller. What's included: Educator Copy. Not teaching at a university? Register as a student Register as an individual. This study suggests that emotional intelligence is the synergy present in intelligence, where total intelligence is the sum of the intelligence quotient, emotional quotient, and unexplained quotient. The model shows three possible outcomes of emotional intelligence. It also suggests that the best way to understand and measure the impact of emotional intelligence is to listen, observe, and feel LOF it.
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